What Does The Fix Home Do? Computer repair technicians are responsible for providing technical hardware and software support to organizations and individuals. Their job description cuts across installing, analyzing, repairing, and maintaining various types of computer equipment. Computer technicians are responsible for maintaining organizations’ computers and providing in-service training to members of their staff. Their role entails troubleshooting technical problems, providing technical support for software and applications usage, coordinating service and maintenance with both internal and external customers; installation of new software and hardware, and maintenance of organization’s inventory of equipment. It may also involve working on networks or servers, which is an area that has seen many computer technicians specializing in. Repair technician’s work involves diagnosing malfunctioning computer software or hardware, identifying the problem, and then applying the right procedures in fixing it. His/her work is done when the device is restored to a useable state.
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It may also involve building and assembling personal computers and servers, including setting up local area networks of computers and other similar devices. Even though the duties of computer repair technicians mainly involve computer hardware, they may also be required sometimes to perform certain software tasks, such as replacement or installation of cards, memory, and drives. They are also called upon when a computer is attacked by viruses or other malwares and its operating system is affected causing it to work abnormally. The computer technician will try to remove the offending programs, but where it is not possible for him/her to repair the operating system; the technician will copy out valuable files from the hard disk and save in another device.
Then he/she will reformat the hard disk, re-install the operating system with a new one, and load back the saved files to the computer. Depending on the company they work for, the computer repair technician’s work description may include building a complete system from component parts; installing the operating system on the hard disk; and installing the necessary programs for effective utilization of the computer.
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